Frequently asked questions

Where can I find my invoices ?

All invoices of your purchases can be found in your customer account under "Orders".

How can I return an item ?
How can I apply my voucher ?

Your voucher code can be redeemed during the order process. 


Card-Shark Christian Schenk.

Schliepersberg 43
D-45257 Essen
Phone: 0201-848 61 61

Card-Shark Warehouse

Card-Shark Christian Schenk.
Langenberger Strasse 505
D-45277 Essen


On the Road:

Mobil: (01 72) 260 98 17

Info [at]


Sales tax identification number according to § 27 a Umsatzsteuergesetz: DE182541989

Platform of the EU Commission for online dispute resolution:

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.